Update Account Information

WaterOne Account

To ensure the security of your account, if you need to update your account information please contact Customer Service at (913) 895-1800 between 8 am and 5 pm, Monday through Friday so that we can authenticate that you are an authorized person to do so.

Bank Accounts

If your bank account information has changed, update your information on your Self-Service WaterOne Bills & Payments account, or bank account through your respective online profile.