Customer Satisfaction

How'd We Do?

Your appreciation means everything to our employees. Email us your customer service story.

Consistent High Marks

Our customers consistently give us high marks for water quality, reliability, customer service, and the responsiveness of our friendly, professional staff. We’re proud to carry an average overall customer satisfaction score above 90%.

We frequently survey our customers and stakeholders, including our quarterly customer satisfaction survey. These are important tools to help us objectively assess the quality of service and identify ways to serve customers better.

See our Latest Results (PDF).