News Flash

WaterOne Wins National Award For High Customer Satisfaction

The ETC Institute has presented WaterOne with the “Leading The Way” award, recognizing outstanding achievement in delivery of services to residents by local governments. The award marks the second time WaterOne has received this recogn...

WaterOne Recognized For Commitment to Worker Safety

Lenexa, KS – In recognition of WaterOne’s strong safety record and practices, the Kansas Section of the American Water Works Association (KsAWWA) has awarded WaterOne the Class III Safety Award. The award is presented to member utiliti...

WaterOne Declared Six-Time Winner of “Best Tasting Water In Kansas"

Lenexa, KS – The Kansas Section of the American Water Works Association judged WaterOne as the 2023 winner of the “Best Tasting Water In Kansas” award. The recognition marks the sixth time WaterOne has received the award sinc...

Boil Advisory Issued For Mission, KS Neighborhood

In an abundance of caution, WaterOne has issued a temporary boil advisory for the following properties: 5932-5936 Outlook Street, 5940 -5944 Outlook Street, 5800 Martway Street, 5929 Outlook Street, 5933-5939 Outlook Street. Customers outside of these pro...

Shaun Pietig Appointed General Manager Of WaterOne

The Governing Board for WaterOne has voted to confirm Shaun Pietig as General Manager for the organization. The confirmation was voted on at a special Board meeting on July 27th, and the appointment will be effective on August 8^th, 2023.

WaterOne is the no...

New! Bills & Payments Customer Dashboard

WaterOne recently launched the all new Bills & Payments dashboard, an easy and convenient way to view and pay your bill! 

Log in to Bills & Payments.

The Bills & Payments dashboard offers many convenient features for WaterOne customers....

WaterOne Seeks Applicants for General Manager

WaterOne is currently seeking applicants for its General Manager position. This role serves as chief executive officer to build on a strong foundation of excellence, customer focus, and long-term planning. The General Manager is responsible for the daily ...

WaterOne Releases 2023 Water Quality Report

Lenexa, KS – WaterOne WaterOne has released its 2023 Water Quality Report, now available at waterone.org/2023Report. WaterOne is pleased to report that its water meets or surpasses all standards for safe and high-quality water, and that water pr...

WaterOne Judged “Best Tasting Water In Kansas”

The Kansas Rural Water Association (KRWA) recently judged WaterOne “Best Tasting Water In Kansas – 2023” at their annual conference in Wichita, KS. 

The contest presents judges with samples of water from competing uti...

WaterOne Wins Awards For Employee Health & Wellness

WaterOne has again been recognized for its programs, benefits, and culture which promote employee health and wellness. The Greater Kansas City Chamber of Commerce has awarded WaterOne its Platinum Level “Healthy KC” certification, the ...

WaterOne Remembers Byron Johnson, Former WaterOne General Manager

WaterOne wishes to acknowledge the passing of former General Manager Byron Johnson. Byron Johnson served the district for over 48 years, and concluded his leadership in the role of WaterOne's chief executive officer from 1990 until his retirement in 2003....

Climate Registry Awards WaterOne Gold-Status

WaterOne has been recognized as Climate Registered™ Gold Status by The Climate Registry, a non-profit organization that administers North America's largest registry for greenhouse gas emissions. The award acknowledges efforts by WaterOn...

WaterOne Adjusts Developer Charges & Fees Beginning January 2023

Beginning January 1^st, 2023 WaterOne will be issuing a price adjustment for charges that affect new service applicants. These changes are necessary due to increased commodity and material costs used in the development of WaterOne’s distribution system. Th...

WaterOne Adopts 2023 Rates, Budget

At its meeting on December 13th, the WaterOne Governing Board officially adopted its 2023 operating budget of $135.7 million. As a part of the budget process, the Board set water rates that will go into effect on January 1, 2023.

The planned water rate adj...

WaterOne General Manager Mike Armstrong Retires, Acting GM Appointed

Mike Armstrong, WaterOne’s General Manager, is retiring following 25 years of service to the water district. Effective December 1st, Director of Legal & Auditing Eric Arner will serve as acting General Manager while the Governing Board condu...

WaterOne Celebrates “Best Of The Best” Drinking Water Award

The American Water Works Association (AWWA) Taste Test Competition is widely regarded as the most distinguished national recognition a water provider can receive for their water. This year, WaterOne took home not only the first place “Best Of Th...

WaterOne Adjusts Developer Charges & Fees Beginning June 2022

Beginning June 1st, WaterOne will be issuing a price adjustment for charges that affects new service applicants. These changes are necessary due to increased commodity and material costs used in the development of WaterOne’s distribution system....

WaterOne Wins National Contest, Declared “Best Of The Best” Drinking Water

WaterOne received top honors for its drinking water at the American Water Works Association (AWWA) Taste Test Competition, winning first place in both the Best Of The Best Water Taste Test and the People’s Choice Water Taste competitions. The co...

WaterOne Releases 2022 Water Quality Report

WaterOne has released its 2022 Water Quality Report, now available at waterone.org/2022Report. WaterOne is pleased to report that its water meets or surpasses all standards for safe and high-quality water, and that water produced by WaterOne consistently ...

WaterOne Honored As One Of KC’s Healthiest Employers – Again!

WaterOne was recognized by the Kansas City Business Journal as an honoree for the annual Kansas City's Healthiest Employers award. The award honors Kansas City-area businesses that make health and wellness a priority at their companies. This recognition p...

WaterOne Celebrates its “Women of Water”

March is Women’s History Month, celebrating the contributions of women in history and for us – the contributions in the water utility sector. In honor of Women’s History Month, WaterOne takes the opportunity to highlight a fe...

Davids’ Secures Federal Funds For Recovery Power On Critical Water Infrastructure

WaterOne will receive federal funding for important upgrades at its Ralph Wyss pump station and reservoir. The pump station facility maintains critical water pressure and storage capacity for neighborhoods in southwest Johnson County. The funding provides...

WaterOne Poised to Adopt New Lead & Copper Regulatory Standards

Following a lengthy regulatory development process, this week the Environmental Protection Agency (EPA) is enacting enhanced regulatory standards to protect against lead and copper in drinking water.  With its official adoption expected on Decemb...

WaterOne Adopts 2022 Rates, Budget

At its meeting on December 14th, the WaterOne Governing Board officially adopted its 2022 operating budget of $126 million. As a part of the budget process, the Board set water rates that will go into effect on January 1, 2022.

The planned water rate adjus...

Introducing MyAccount, WaterOne’s New Customer Dashboard

WaterOne is excited to introduce MyAccount, its new online customer dashboard.  MyAccount gives customers expanded access to their personal water usage data, with a full suite of useful tools and features for submitting service requests, monitori...

WaterOne Celebrates Completion of Ozone Facility With Ribbon Cutting

WaterOne celebrated the successful completion of its new Ozone Treatment Facilities with a ribbon cutting ceremony on Tuesday, September 28th. The event was attended by WaterOne’s Board and employees, as well as representatives from Black & ...

WaterOne Wins National Customer Satisfaction Award

During the September 2021 Board Meeting, WaterOne was presented with the “Leading the Way” Award by the CEO of ETC Institute, Chris Tatham. The award recognizes outstanding achievement in delivery of services to residents by local gove...

WaterOne Declared Five-Time Winner of “Best Tasting Water In Kansas"

The Kansas Section of the American Water Works Association judged WaterOne as the 2021 winner of the “Best Tasting Water In Kansas” award. The recognition marks the fifth time WaterOne has received the award since 2006, and maintains t...

Darin Kamradt Honored With GFOA Hero Award

WaterOne’s Director of Finance, Darin Kamradt, was recognized by the Government Finance Officers Association (GFOA) in their Third Annual Hero Awards. The award, which recognizes extraordinary actions taken by finance officers during times of he...

Kiel Johnson Honored As NSPE Fellow

WaterOne Valving & Services Manager Kiel Johnson has been honored as a Fellow with the National Society of Professional Engineers (NSPE). The NSPE Fellow Program is a national program recognizing professional engineers who have demonstrated long-term ...

WaterOne Board Approves Wholesale Agreement With RWD 7

"At its meeting on June 8th, the WaterOne Board approved a wholesale water supply agreement with Kansas Rural Water District 7 (RWD 7). The agreement will supply the neighboring water district with a minimum of 68.5 million gallons of water per year....

Appletoft Sworn In To WaterOne Governing Board

At its meeting on May 11th, Ron Appletoft was sworn into his new position on the WaterOne Governing Board.  Appletoft was selected by the board at its meeting on April 27th to fill the open position vacated by Greg Mitchell. Appletoft will serve ...

WaterOne Donates To Partner Charities For National Drinking Water Week

WaterOne is proud to announce that it has made a $30,000 donation to its local partner charities - Harvesters Community Food Network, Habitat For Humanity of Kansas City, and Ronald McDonald House Charities of Kansas City. The three donations of $10,000 c...

Appletoft Appointed To WaterOne Board

At its meeting on April 27th, the WaterOne Board appointed Ron Appletoft to fill its vacant Board position.  Appletoft will be sworn into office at the Board meeting on May 11th.

Appletoft is a long-time Johnson County resident and currently serve...

WaterOne’s 2020 Popular Annual Financial Report Is Now Available

WaterOne has made available a Popular Annual Financial Report, commonly known as a PAFR, for its 2020 fiscal year. The PAFR format has been widely adopted by governments and organizations as a supplement to in-depth public financial reporting. The report ...

WaterOne Releases 2021 Water Quality Report

WaterOne has released its 2021 Water Quality Report, now available at waterone.org/2021Report. WaterOne is pleased to report that its water meets or surpasses all standards for safe and high-quality water, and that water produced by WaterOne consistently ...

WaterOne Board Seeks Applicants

WaterOne is currently seeking applications from interested residents of the District to fill a vacant Board seat by consensus appointment.  The person appointed for the vacant Seat 2 position will serve for the remainder of the term, which is up ...

EPA Highlights WaterOne’s Sustainable Career Development Program

WaterOne’s Distribution Technician Program has been featured in a collection of water sector case studies published by the Environmental Protection Agency (EPA). The publication, titled “Making Water A Career Of Choice”, high...

WaterOne Urges Customers To Trickle Water Overnight to Prevent Frozen Pipes

As record-setting subzero temps continue to grip the area, WaterOne is urging all customers to take preventive action over the next few nights. Temperatures in a deep freeze of 23°F and below can cause water in unprotected internal plumbing to fre...

WaterOne Wins National Contest, Declared “America’s Best Tasting Drinking Water”

WaterOne has been declared “America’s Best Tasting Drinking Water” in the Great American Water Taste Test, a nation-wide contest for water utilities sponsored by the National Rural Water Association (NRWA). In the Great Ameri...

WaterOne Competing In Great American Water Taste Test

WaterOne is participating in the Great American Water Taste Test, a nation-wide contest for water utilities sponsored by the National Rural Water Association (NRWA). In the Great American Water Taste Test, water systems are judged by a panel of experts on...

WaterOne Receives Platinum Level “Healthy KC” Certification

WaterOne has again been recognized by the Greater Kansas City Chamber of Commerce as one of the region’s top employers for workplace health and culture. The Platinum Level “Healthy KC” Certification is the Chamber’s...

WaterOne Honored for Supporting Employee in the Guard, Reserves

WaterOne was presented the Above and Beyond Award by Employer Support of the Guard and Reserve (ESGR) – a national non-profit – at the Board meeting on December 8, 2020. The award recognizes WaterOne for its support of employees servin...