I think my irrigation system was damaged by the repairs, or I have irrigation hoses sticking out of the ground. Will that be repaired?

Yes. Although it might appear concerning that hoses are left out of the ground, this is a reminder to our contractors that an irrigation system has been damaged and shows them where repairs are required. Our contractors are capable of repairing irrigation systems, but property owners may have their own landscaping company complete irrigation system repairs if they prefer. Please reach out to WaterOne’s Restoration Coordinator for more information.

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1. WaterOne made repairs on my property and disturbed my property (landscaping, pavement, etc.) Will WaterOne repair it?
2. Who will perform the restoration?
3. I think my irrigation system was damaged by the repairs, or I have irrigation hoses sticking out of the ground. Will that be repaired?
4. What timeline can I expect for repairs?
5. How does the process typically work?
6. The area around my meter pit is settling, causing a lowered spot in my yard. What is this and how do I get it fixed?
7. Is it possible that a main break will happen again?
8. What is the public Right of Way and the Public Utility Easement?