About MyAccount

NEW! MyAccount is your personal WaterOne customer dashboard. MyAccount puts more data at your fingertips!

Log in to MyAccount

Update your bookmarks! You can get to MyAccount at myaccount.waterone.org.


On MyAccount, you can

  • Check Your Account Balance: Log in to MyAccount to see your latest account balance.
  • View Multiple Accounts: If you have more than one account with WaterOne, you can now check them all with just one log in. 
  • Submit WaterOne Service Requests: Moving? Use MyAccount to Stop, Start, or Transfer your water service. You can also use MyAccount to easily request other services and support from WaterOne.
  • View Daily Water Usage: With the Connect “view usage details” feature, you can get a detailed look at your water usage data.
  • Set Water Usage Alerts: Also using the Connect “View usage details” feature, you can set up water usage alerts. It’s easy!
  • And more!

Note: MyAccount is a separate login from Paperless Billing. Access your Paperless Billing account.

MyAccount Videos

Take a tour of some of the things that MyAccount can do for you.

Moving In? Moving Out? Use MyAccount!

How to Monitor My Water Use

How to Set up Usage Alerts

Customizing Your Account

My Progress Reports