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Update Account Info

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WaterOne Account

To ensure the security of your account, if you need to update your account information please contact Customer Service at 913/895-1800 between 8 am and 5 pm Monday thru Friday so that we can authenticate that you are an authorized person to do so.

Bank Accounts

You manage changes to your Self-Managed Direct Debit bank account through your Paperless Billing Account.

Auto Pay bank account changes must be made through Customer Service. Access the change form here or call 913/895-1800.