We believe in financial stewardship. WaterOne holds an Aaa rating from Moody's, the highest rating for a water utility.
WaterOne is committed to open and honest communication with customers. Truthful, reliable information is the foundation of this commitment.
We take rumors seriously because when spread unchecked they chip away at the level of confidence that customers have in us and damage morale within our organization.
Rumor: WaterOne is a county or city water service.
Fact: WaterOne is proud to be an independent, public water utility. We've been providing exceptional water service to the Johnson County area since 1957. Read our story
Rumor: WaterOne is a private utility.
Fact: WaterOne is a non-profit (and non-taxing) public utility. As a well-run utility, we apply business principles to the values of public services. We are a public entity, and we think we have the best of both worlds.
Rumor: Bottled water is better than tap water.
Fact: Tap water meets higher quality requirements and is more closely regulated than the bottled water industry. Tap water is cheaper, greener, and better than bottled water. The only advantage bottled water really has over tap water is billions of dollars in marketing to convince you otherwise.
At WaterOne, we're in the water business, not the bottle business.
Rumor: WaterOne has water restrictions in place.
Fact: There are no mandatory restrictions in place. With our dual water sources, we are fortunate to have ample water supply even in dry conditions.
WaterOne does encourage customers to try Smart Watering - timing your outdoor watering based on your house number to alleviate the "traffic jam" on the water system on Monday, Wednesday, and Friday mornings. The problem we're solving with Smart Watering is moving water to you, not an issue of making enough water to go around.
If you're interested in conserving water voluntarily, we have information available here on our website 24/7. We believe in educating our customers on wise water use so they can make common sense decisions for themselves year-round.
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